Last updated: [Insert Date]
Welcome to BuyPushchairs.com! We specialise in premium baby and toddler products from trusted brands like CYBEX, Joie, and Done by Deer. These Terms and Conditions outline the rules for using our website and purchasing our products.
1. Acceptance of Terms
By accessing and using BuyPushchairs.com, you agree to be bound by these Terms and Conditions. If you disagree with any part, please refrain from using our website.
2. Website Use and Intellectual Property
2.1 User Responsibilities
- You must be at least 18 years old or have parental consent to make purchases
- Provide accurate and current information when creating an account or placing orders
- Do not misuse our website by introducing viruses or attempting unauthorized access
2.2 Intellectual Property
All content on BuyPushchairs.com, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.
3. Product Information
3.1 Product Descriptions
We strive for accuracy in product descriptions, specifications, and pricing. However, minor variations may occur, and we reserve the right to update information without prior notice.
3.2 Product Availability
All products are subject to availability. If an item becomes unavailable after you place an order, we will notify you and either cancel that part of your order or offer a suitable alternative.
3.3 Age Recommendations
Our products are designed for specific age groups as indicated in product descriptions. It is your responsibility to ensure products are appropriate for your child’s age, weight, and developmental stage.
4. Orders and Payments
4.1 Order Process
Placing an item in your cart does not reserve it. A contract is only formed when we send your order confirmation email.
4.2 Pricing
All prices are in GBP (£) and include VAT where applicable. We reserve the right to correct pricing errors, even after order confirmation.
4.3 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Payment is processed immediately at checkout. For security, we do not store your payment details.
5. Shipping and Delivery
5.1 Processing Time
Orders are processed within 1-2 business days of payment confirmation.
5.2 Shipping Options
- Standard Shipping (£12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch with full tracking
- Free Shipping: For orders over £50 via EMS, delivered in 15-25 business days after dispatch with basic tracking
5.3 International Orders
We ship worldwide except to some Asian countries and remote areas. International customers are responsible for any customs duties, taxes, or import fees imposed by their country.
5.4 Delivery Issues
If your order hasn’t arrived within the estimated timeframe, please contact us at [email protected] with your order number.
6. Returns and Refunds
6.1 Return Policy
You may return most items within 15 days of delivery if they are in original condition with all packaging and accessories.
6.2 Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns on:
- Car seats removed from original packaging
- Baby rest and sleep products with broken hygiene seals
- Personalized or custom-ordered items
6.3 Return Process
- Email [email protected] within 15 days with your order details
- Wait for our Return Merchandise Authorization (RMA)
- Package items securely with the RMA clearly marked
- Ship to: BuyPushchairs.com Returns, 38 Notte St, Plymouth, GB PL7T 2FB
6.4 Refunds
Refunds are processed within 5 business days after we receive and inspect your return. Original shipping fees are non-refundable unless the return is due to our error.
7. Liability and Disclaimers
7.1 Product Use
You must follow all manufacturer instructions and safety guidelines when using our products. We are not liable for injuries or damages resulting from improper use.
7.2 Website Availability
We strive to keep BuyPushchairs.com available 24/7 but are not liable for temporary unavailability due to technical issues beyond our control.
7.3 Limitation of Liability
Our total liability to you for any claim related to these Terms or your use of our website shall not exceed the purchase price of the products in question.
8. Privacy
Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.
9. Changes to Terms
We may update these Terms periodically. The current version will always be available on our website, with the “Last updated” date indicating the most recent changes.
10. Governing Law
These Terms and any disputes shall be governed by English law, and you submit to the exclusive jurisdiction of the English courts.
11. Contact Us
For questions about these Terms or any other inquiries:
Email: [email protected]
Phone: [Your Customer Service Number]
Address: 38 Notte St, Plymouth, GB PL7T 2FB
Thank you for choosing BuyPushchairs.com for your family’s needs. We’re committed to providing quality products and excellent service to parents everywhere.
